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LCU Board Outreach Report y cRLc Las Cruces Utilities •2 % Public Outreach and Education Summary Prepared for the LCU Board Meeting on February 14, 2019 #p`Cily of Eaa Guces Newspaper Articles: LAS CRUCES SUN-NEWS / LAS CRUCES BULLETIN New Roadrunner Highlights Water Conservation Published Sunday, January 6, 2019, in the Las Cruces Sun-News The roadrunner is not only the state bird of New Mexico; in our city it is symbolic x of using our resources well. The familiar, huge iconic roadrunner that greets visitors on I-10 coming into Las Cruces ;k now has a new little friend just down the ' road whose job is to highlight water conservation. ' The new metal roadrunner sculpture was t 9 ,` designed by local artist Ruben Garcia, and is poised near the Love's Travel Stop at the north end of the median marking the entrance to the West Mesa Industrial Park (WMIP) at I-10 and Crawford Blvd. Natural Gas becomes Available to more Residents Published Sunday, January 20, 2019, in the Las Cruces Sun-News ' The snow from the previous day didn't slow Las Cruces Utilities (LCU) in the mission to provide access to inexpensive natural gas to approximately 1,000 residential parcels on the southeast side of Las Cruces. In fact, it was slightly warm down in the deep trench where a new low . . r pressure gas line is being built to pipe gas s_ to the Talavera subdivision, located between the Organ Mountains and A Mountain. Y �L LCU is in the middle of a multi-phase $6.2 � million project, which will be a boon to wai Las Cruces residents living in the Talavera `4 p ' area. Once they connect to natural gas, they will see reduced costs in the fuel they use to cook, heat water, and heat homes. PAGE 1 Las Cruces Utilities Offers Relief for Federal Workers Published Sunday, January 27, 2019, in the Las Cruces Sun-News If you are a local federal 6 worker impacted by the partial government shutdown, please reach out to Las Cruces Utilities (LCU) to get help with your account. n "We want to work with federal _ r employees who have been furloughed to make sure that they do not face additional stress about having their utility services stopped," explained Steven Valdez, LCU billing &receivables supervisor. "We can freeze your utility payments until the government shutdown ends." Gear up for the Growing Season with Lush and Lean Published Sunday, February 3, 2019, in the Las Cruces Sun-News Even with the cold snap hitting most of the country, Las Cruces can look forward to gearing up lawns and gardens in the next couple of months. Once again, Las Cruces -1 Utilities (LCU) aims to help residents get their greenest lawns -- and healthiest vegetables -while being "water wise" -with the annual Lush and Lean series. These f — workshops are presented by local • experts who give free advice about 4 gardening, pest control, and irrigation just to name a few topics. "We want residents to understand LCU's focus on water conservation, but also get the practical know-how if that allows them to have gardens qsF' that pop with color and flavor," said Rhonda Diaz, LCU water r conservation program coordinator. PAGE 2 LCU Works with the State to connect Gas Customers Published Friday, February 8, 2019, in the Las Cruces Bulletin If you're the owner of a # � manufactured home, you may not realize that when you need a gas connection or installation, or as have piping altered or : g P P g _ .. .. a repaired, you must also get a New J► Mexico State inspection of your home's gas plumbing. "The process starts with a customer contacting a licensed plumber, who then pulls a permit < to do the work and contacts the aka. New Mexico State inspector and Las Cruces Utilities (LCU)," explains Jaime Medina, LCU field __ services supervisor. The process of repairs, scheduling, and inspecting usually takes several business days to complete. It may sound excessive,but it's all an effort to keep you safe. Elementary Students invited to name the Roadrunner Published Sunday, February 10, 2019, in the Las Cruces Sun-News There is a new little roadrunner in town who needs the help of Las Cruces area kids in getting a new name. Las Cruces Utilities (LCU) invites elementary students to help! The f roadrunner is a metal by designed sculpture local p g artist Ruben Garcia.A plaque near the roadrunner reminds us: "Water is a Precious Resource, Use it Wisely!" The roadrunner is not only the state bird of New Mexico, but also proudly highlights the City's water conservation program.You can see him west of the city just off I-io at Exit 132. The roadrunner marks the entrance to the West Mesa Industrial Park, near Love's Travel Stop. It's the desert out there, and our roadrunner is right at home. PAGE 3 PRINT ADS GAS - _ WATER service provided }! service provided to more than a to more than 38,000 customers. 32,000 customers. GRU Utilities Customer seru"., F � ' S J -M ep WASTE- reliahleSOLID WATER - WASTE service provided z service provided to more than to more than 33,000 customers. 1 34,000 customers. KRWG RADIO UNDERWRITING MESSAGES KRWG 90.7 FM � WATER METERS Las Cruces Utilities, urging customers to access new water meters only in an emergency and handle with care! New technology requires careful handling; damage to water meters can result in tampering fines. Please contact Customer Service at 541-2111 for technical assistance. 2 P.M. PAYMENT CUTOFF Las Cruces Utilities, urging customers to pay their bills by the due date and most important,before service shutoff! If utilities are shut off due to non-payment, customers can get same day reconnection simply by paying their bill by 2 P.M. If payment received after 2 p.m., services will be restored the next business day. Reconnect fees will apply. UCAG Meetings Las Cruces Utilities. The Utility Customer Advisory Group (UCAG) is reviewing rates for all 4 utilities — water, wastewater, solid waste and gas. UCAG members are happy to speak to your group, and the public is always welcome at monthly UCAG Meetings — Call 528-3500 for more information. PAGE 4 MESSAGING ON CITY BUSES D0 NOT flush MEDICATIONS,RAGS,or WIPES down the toilet -- � IT'S A TOILET NOTATRASH AN 0�p��nyr F F FOR MORE INFORMATION CALL 528-3500 kUSE . , . . 'CLEAR BAGS Once- Your FREE For Drivers aMont6 Green Composted T. .0 GREEN Culb Waste Mulch WASTE Pickup Becomes safeGAS•cleanWATER •dependableWASTEWATER reliableSOL10 WASTE le Providing utility 1 services to more t than 100,000 residents and • businesses. 4c� Illliities CUnTer Service:MI-2111Water belongs nFdre. R REPORT WATERING VIOLATIONS [all (575) 518-4444. City of las Cruces Suzanne Michaels Suzanne Michaels Communications Public Outreach for LCU PAGE S