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04-09-2009 MINUTES OF THE 2 SENIOR PROGRAMS ADVISORY BOARD MEETING April 9, 2009—Munson Senior Center 4 PRESENT. Chair Marsha Burr; Elizabeth Lannert, Secretary; Glenn Bartelt; Nadine 6 Boor; Patricia Faner; Marcie Loven, Olivia Solliday 8 ABSENT: Cindi Huber, Vice-Chair; Nina Mervine, Stanley Phillips 10 GUESTS: Lori Grumet, Public Services Department Director; Shelley Modell, Senior Programs Administrator; Sally A. Schutte, Senior Centers Manager; Michael Simione, 12 Nutrition Program Manager; Sonia Saldana, Acting Long Term Care Services Manager; Toni G Flores, Recording Secretary; Nellie Garcia, Dial-A-Ride Operations Supervisor; 14 Michael Bartholomew, Transit Administrator; Jerold Nachison, Community Development; and Dolores Halls, RSVP Advisory Council Member/AARP 16 Representative 18 Chair Marsha Burr called the Senior Programs' Advisory Board meeting to order at 9*00 a m on April 9, 2009, at the Munson Senior Center, 975 S Mesquite Street. 20 MINUTES: The Board reviewed the minutes A correction was made on line 5 It was 22 moved by Glenn Bartelt and seconded by Patricia Faner that the minutes of the March 12, 2009, Board meeting be approved as amended Motion adopted 24 INTRODUCTION OF GUESTS: Senator Steve Fischmann's presentation was tabled 26 since he was not present. 28 Michael Bartholomew, Transit Administrator; and Nellie Garcia, Dial-A-Ride Operations Supervisor, was introduced M Bartholomew provided an overview of the Dial-A-Ride 30 transportation service He explained the Para Transit service is transportation that the City is required to provide for individuals who have a physical or a mental disability that 32 prevents the individual from using the regular fixed route service With this service, the City is required by law to provide a trip within an hour of the request. The Dial-A-Ride 34 transportation service for Senior Programs is a separate program The City is not required to provide transportation services within the hour For this reason, the 36 scheduler will sometimes negotiate a pick up time with the senior M Bartholomew reported on Monday, April 6, 2009, the Transit Department implemented the second 38 phase of fare increases that started on October 6, 2008 The Dial-A-Ride fare increased from $1 50 to $2 00 The base fare on the fixed route system increased from $ 75 to 40 $1 00 Individuals 60 years of age and older are encouraged to give a donation In FY 08 the Dial-A-Ride actual operating costs to provide a one-way trip was $19 00 per trip 42 By the end of the Fiscal Year, it was closer to $20 00 per trip The $20 00 includes the driver's and the scheduler's salaries, vehicle maintenance, and fuel costs. The Transit 44 system receives funding from the Federal Transit grant which accounts for one third of the operating costs, the $ 02 per gallon gasoline tax, general fund and fares A 46 $72,000 Senior Programs' grant reimburses the Transit system for the 38,000 senior trips The donations received to date are $3,500 M Bartholomew informed the Board 48 the Transit Department will be exploring other ways to increase donation contributions. One way will be to ensure the drivers are encouraging donations from seniors, since the 50 service is not a free S Modell added the Senior Programs Advisory Board made a Senior Programs Advisory Board Meeting Minutes April 9, 2009 Page 2 great strive one year go to approve the criteria for Dial-A-Ride participants Prior to that 52 if you were 60 years of age and older and registered with Senior Programs you qualified to use Dial-A-Ride services. At $20 00 per day it is an expensive service for people to 54 use for convenience only Next year Senior Programs will be looking at creative ways to serve those people with the greatest needs. 56 N Garcia, Dial-A-Ride Operations Supervisor, informed the Board there are 12 Dial-A- 58 Ride runs per day Part of the driver's job is to assist the customers on and off the vehicles It is a curb-to-curb service only If a customer has a disability, an assistant is 60 allowed to ride along with the customer free of charge 62 G Bartelt commended M Bartholomew and N Garcia on the excellent job they do and the great service they provide on a daily basis M Bartholomew announced the Transit 64 Advisory Board has a vacancy for a senior representative. The Board meets the third Thursday of the month Any person interested in serving on the Board should complete 66 a Board appointee application form and return it to the City Clerk's office 68 Jerold Nachison was introduced and welcomed J Nachison announced the Neighborhood Services Section of the City's Community Development Department has 70 been working on an initiative to provide Fair Housing Awareness training to most City Boards and City staff Training has been developed to make staff and advisory board 72 members aware of fair housing issues and be able to provide guidance and referral as situations come to their attention J Nachison inquired if training could be held during 74 the Senior Program's staff meetings, board meetings or as a large group over multiple days and times to limit the impact to operations. S Schutte was designated as the 76 contact person for the Fair Housing Training S Schutte will work with J Nachison to schedule staff and Board training S Modell asked if a DVD or video was available for 78 staff members unable to attend the training This excellent suggestion will be communicated to the Community Development Department for follow-up 80 SENIOR PROGRAMS' ADMINISTRATOR'S REPORT: Shelley Modell, Senior 82 Programs Administrator, provided a Legislative update She reported Senior Programs was successful in obtaining $76,000 for the Benavidez kitchen hood replacement, 84 $100,000 for senior vehicles and $70,000 for vehicles The funding designated for senior vehicles will be used to replace Dial-A-Ride and Meals on Wheels Program 86 vehicles. 88 S Modell informed the Board she will begin working on the 2010 Capital Outlay funding request application, which is due July 17, 2009 The priority will be the central kitchen, 90 code compliance issues and kitchen equipment. Chair Burr, N Boor and S Modell will draft a working plan for the General Obligation Bond S Modell reiterated in order to be 92 successful with the G O Bond this coming year, it is important to begin the planning process now 94 Senior Programs Advisory Board Meeting Minutes April 9, 2009 Page 3 G Bartelt added the City of Las Cruces is very fortunate to have one of the best Senior 96 Programs' administrators in the State 98 The response to the Senior Programs' Assessment conducted February 9-13, 2009, was reviewed and discussed Recommendations that were made by the North Central 100 New Mexico Area Agency on Aging have been reviewed and implemented by the staff 102 SENIOR PROGRAMS' STAFF REPORTS: Mike Simione, Nutrition Program Manager, distributed the March 2009 monthly report for the congregate and home delivered meals 104 programs. Also distributed were the 2008 and 2009 donation comparison reports. He stated there has been an increase in food costs particularly for fresh produce and fruit. 106 As a result, staff is looking at the possibility of increasing the suggested meals donation Also discussed was the implementation of a fees and charges schedule for the recreation 108 program S Modell stated the reality is that we are in different economic times and Senior Programs now has to explore alternatives for increasing revenue to offset costs 110 M Simione announced the upcoming changes to the congregate Breakfast program at 112 Munson Center During the month of April 2009, the breakfast program will be available in the Cantina at the suggested donation of $ 50 Effective May 1, 2009, through June 114 30, 2009, the breakfast will be served out of the kitchen at the suggested donation of $ 50 Beginning July 1, 2009 the congregate breakfast program will be discontinued at 116 Munson Center The individual breakfast items will be available for purchase in the Cantina. 118 Sally Schutte, Senior Centers Manager, provided an update on the Recreation, Resource 120 and Retired Senior Volunteer Program (RSVP) She distributed a list of the top ten projects she is currently working on and provided information on upcoming programs and 122 activities The upcoming programs and/or activities include a memorial service, request for proposal for fitness instructors, May open house, computer lab transition, East Mesa 124 Sage Cafe public input meeting (date and time to be announced), May party, Munson Center addition, green initiative, newsletter, new and vacant positions 126 Sonia Saldana, Acting Long Term Care Services Manager, reported the staff has been 128 working on consolidating forms and files, updating initial and reassessment documents to meet requirements, and staff training 130 PROGRAM SITE REPORTS: Olivia Solliday, Mesilla Park Center representative, 132 reported progress is being made on the Mesilla Park kitchen renovation M Simione announced tables and chairs have been ordered for the dining room 134 UNFINISHED BUSINESS: The 5th annual Art Show formally known as the Juried Art 136 Show took place on Saturday, March 28, 2009, at Munson Senior Center The art show was a success A total of 24 entries were received The names of the 12 artists will 138 appear on the next issue of the Senior Messenger Sally Schutte and the volunteers did an excellent job The next Art Show is scheduled for March 27, 2010 Senior Programs Advisory Board Meeting Minutes April 9, 2009 Page 4 144 Board members were encouraged to attend the May Party scheduled for May 1, 2009 Volunteers are needed for the event. 146 At the previous Board meeting Lora Garner was appointed to serve on New Mexico 148 Legal Aid Board L. Garner declined the appointment. A recommendation for appointment to the New Mexico Legal Aid Board will be made at the next Board 150 meeting 152 The Senior Programs Mini Conference on Aging has been scheduled for June 12, 2009 at Munson Senior Center All Board members are invited to attend 154 Stanley Philips, Cindi Huber, Nadine Boor and Glenn Bartelt have been reappointed to 156 serve another term on the Senior Programs Advisory Board Maria Valle's term of office also expired on March 30, 2009 She did not request to be reappointed As a result, a 158 vacancy for a District 6 representative now exists on the board 160 M Loven submitted a request for approval for a medical leave of absence from the Board from May through July 2009 It was moved by Glenn Bartelt and seconded by 162 Nadine Boor to accept the medical leave request submitted by Marcie Loven Motion adopted 164 S Modell announced the New Mexico Aging and Long-Term Services Department will 166 be holding their Regional Aging Network Training on April 29, 2009 at Munson Senior Center The program agenda was distributed 168 Dolores Halls announced there will be a health fair at the Mesilla Valley Mall on April 22, 170 2009 The health fair is open to the public. 172 ADJOURNMENT: Meeting adjourned at 11 00 a.m 174 Respectfully 7;iled,, r &�, 176 Marsha Burr Toni G Flores 178 Senior Programs Advisory Senior Programs Board Chair Recording Secretary ym City of las Cruces PEOPLE HELPING PEOPLE SENIOR PROGRAMS ADVISORY BOARD MEETING Thursday, April 9, 2009 9:00-10:30 a.m. Munson Senior Center, 975 S. Mesquite Street, Phone: 528-3000 AMENDED AGENDA I. Call to Order II. Roll Call III. Approval of the March 12, 2009, Board Meeting Minutes IV. Introduction of Guest: Senator Steve Fischmann Michael Bartholomew, Transit Director Jerold Nachison, City of Las Cruces V. Senior Programs Administrator's Report: a. Legislative Update b. Response to the Senior Programs' Assessment Report VI. Senior Programs Staff Reports: a. Senior Nutrition Program Update--Mike Simione b. RSVP, Recreation and Resource Center Update—Sally Schutte C. In-Home Services Program Update—Sonia Saldana VII. Program Site Reports a. Benavidez Center--Cindi Huber b. East Side Center--Stanley Phillips C. Mesilla Park Center—Olivia Solliday d. Munson Senior Center—Marsha Burr e. Sage Cafe/East Mesa Update—Nadine Boor f. Other Board Member Reports VIII. Unfinished Business: a. 5th Annual Art Show Report—Saturday, March 28, 2009 b. New Mexico Legal Aid Board Appointee Recommendation C. Senior Programs' Mini Conference on Aging IX. New Business: a. Senior Programs' Fees and Charges X. Adjournment Next meeting—Thursday, May 14, 2009, Munson Senior Center, 975 S. Mesquite Street. If you need an accommodation for a disability to enable you to fully participate in this event, please call 528-3000/V or 528-3217/TTY at least 48 hours before the event. Posted Date: April 5, 2009 SENIOR PROGRAMS ADVISORY BOARD MEETING April 9, 2009 from 9:00-10:30 a.m. Munson Senior Center ATTENDANCE RECORD PLEASE PRINT SIGNATURE Board Members: Marsha Burr, Chair Cindi Huber, Vice Chair Elizabeth Lannert, Secretary Glenn O. Bartelt Nadine Boorj�, ��� Patricia Faner 4ZZ4 Marcie Loven Nina Mervine Stanley Phillips Olivia Solliday Maria Valle Staff: Lori Grumet, Public Services Dept. Director Shelley Modell, Administrator Mike Simione, Nutrition Manager ' Sally Schutte, Senior Centers Manager Sonia Saldana, Acting Long Term Manager Toni G. Flores, Recording Secretary Visitors: e- 6&&aa ` m 1 c artlwplomu t cH � /Ua6 (4-slr A2. rlhr— In Home Services Program Update Records and assessments -Converting all current client files into binders (work in progress) -Updating initial and reassessment documents to meet additional criteria for Triple AAA requirements (work in progress) Trainings/Information -Tentative training with Dept. of Health on tuberculosis (May 5`h, 2009). In-Home Service staff. -Scheduled Adult Protective Services Meeting (April 21", 2009) to discuss needs in the community, referrals, and the beginning of a collaborative with community agencies in reference clients with greatest need. -Met with the Emergency Management Coordinator(Sonia Arteche) to discuss and begin the coordination of a plan in the event of an emergency for homebound clients. -Meeting with Karla VanGundy, Regional Director, Triple AAA (April 16`h, 2009). Discussion of assessment information. The City of Lase Cruces In-Home Services:Client Survey 2008 Results of the Survey. Clients Responses 1) Client has limited mobility and must rely on scooters 2) Because of arthritis clients can no longer do arts and crafts projects 3) Numerous clients stated that Dial-,a Ride is a."major lifeline"for:handicapped and homebound seniors 4) Client expressed a need fora scooter rack for their vehicle 5) Client wishes in home services(homemakers)could be twice a week, "like'it used to W. 6) Clients miss not being able to go places like they used to 7) Several handicap clients stated that they have to make sure their destinations have handicapped facilities for bathing and toileting 8) Two clients state that they miss being able to go fishing at Bum Lake. The lakefacility is supposed to complete a handicapped access to the lake shore, but as of yet it is not completed 9) Numerous clients wish that Dial-a-Ride would have extended hours Monday through Saturday and that they would add Sundays for church and shopping 10)Handicapped clients miss doing things they used to be able to do like dancing, going to the movies, and going out to eat alone as a couple 11)Client stated they are limited by curbs, steps, stairs, and stores with narrow aisles(like the new Walgreens) 12)Clients can not use the regular bus service because they can not accommodate scooters 13)Client happy because Dial-a-Ride can accommodate scooters, but the hours and call in �r request times are so.limited 14)Clients wish that the Dial-a-Ride wouldn't require a 24 hour notice 15)Client would like to see drivers licenses issued for longer than one year 16)Client uses vertical hand rails strategically located throughout the house and recommends others should use them too 17)Client would like for In Home Services to advise them when homemakers are not able to come, especially for an extended period of time 18)Client complained that the In-Home Service manager does not return phone calls 19)Client uses"cheap"throw away cell phone that attaches to a belt for emergencies, phone will always be able to connect to 911,recommends them to others 20)Client likes to make model airplanes 21)Client is unable to write to out of town friends and family because of advanced arthritis in hands, would love for someone to write for them 22)Clients in apartment complexes depend on the maintenance crew for apartment and yard chores. Clients in their own homes sometimes can not afford and find reasonable help for these chores. 23)Client expressed a need for someone to clean their windows 24)Client would like"something to do". Surveyor suggested contacting the RSVP at Munson Center. 25)Because of advanced age several clients have stated that they have given up on going to doctors and taking medications AW. 4 26)Client has trouble seeing because of Glaucoma, s<uveyor suggested getting a magnifying glass with a light built in 27)Many clients wish they had freedom from their`physical restrictions 28)Several clients expressed an interest to`get-ou the Munson mailing list 29)Surveyors advised some clients about the Branigan Library services: Book mailing and books on tape or CD 30)Client missed riding out in the=untry ; 31)Client interested in oldNational Geographic Magazines 32)Client interested in obtaining a used computer 33)Client wants someone who could come and walk with them, afraid of falling with no one ;to:callfor help 5 Donations for the Month of .A. 9 ,1„l at the following 4 Congregate Sites 511 LAST Y/L LAST MO. cumAw/VT MO. BEHAVIDEZ .. ..t.:.`f.�P.......... ..1.:.�0.�................... . :.�. ..... EAST SIDE ME31LLA PARK :.:. .............::.�':.:.. .' .......... MUNSON °� um 0.......Y.. .......... AVERAGE DONATION FOR THE CURRENT MONTH IS �.. "Nuud..... AVERAGE DONATION FOR LAST YEAR, SAME MONTH WAS CONGREGA TE BREAKFAST COUNT& INCOME INFO SITE LAST YEAR THIS YEAR AVG/GUEST MUNSON (GUESTS) ..........................Z.&...................................,. MUNSON (INCOME) .................................................. . ..:en,,..L.'�lfrc. At � (JNA O A A s OW E+ A A A Z �+ �•. IL H m OG O O X40 SO m O c Z NIS. F c o 0 1�- Z o C C 0 � Gas � c 0 w 00 O O 00 0 �. 00 O F � � Z m ~ b Z O I` a � Q Z W0. FW- d a s1 W O w z U X, a W 3 d W o O e W Z O J �' co LL, L c 0„ I : o 0 O N. ! 40 00 0 � W lu a o a 0 o � IL Citi d Los Crucer. P E O P L E H E L P I 1 9 P E f P L E Memo To: Munson Center Breakfast Guests From: Mike Simione, Nutrition Manager Subject: Breakfast Service in Cantina We have just completed on February 12, 2009 an On-Site Area Agency on Aging Assessment. Out of that assessment have come some changes. The changes that will be taking place in regards to the Munson Breakfast Service will be as follows: 1. For the month of April 2009, breakfast will be available Monday through Friday in the Cantina from 8:00 to 9:00 am. The suggested donation is $.50 per person for seniors 60 and over. 2. Beginning on Friday, May 1, 2009 and continuing through Tuesday, June 30, 2009 Breakfast Service will be available from the Munson Kitchen. The suggested donation will still be $.50 per person for seniors 60 and over. 3. As of July 1 , 2009 Breakfast will discontinued at Munson. 4. Individual breakfast items will be available for purchase in the Cantina as of July 1, 2009. Wtv d Las Crucer F E 0 F L E M E L FI I A P E I P L E ' Memo ` Para: Clientes de Almuerzo en el Centro Munson De: Miguel Simione, Manejador de Nutricion Tema: Servicio de Almuerzo en la Cantina Hemos Ilevado a cabo el dia 12 de Febrero del 2009 una valoracion en casa del Area Agency on Aging. De esa valoracion han Ilegado unos cambios. Los cambios que han Ilegado a cabo en referencia al servicio del almuerzo en el Centro Munson seran los siguientes: 1 . Para el mes de Abril, 2009 almuerzo sera disponible de lunes a viernes de 8:00 a 9:00 de la manana. La donacion sugerida es $.50 por persona para personas de edad 60 o mas. 2. Comenzando el viernes, dia 1 de Mayo, 2009 y continuando hasta el martes dia 30 de Junio, 2009 el servicio del almuerzo cera disponible del la cocina en el Centro Munson. La donacion sugerida sera $.50 por persona para personas de edad 60 o mas. 3. Desde el dia 1, de Julio, 2009 el almuerzo cera descontinuado en el centro Munson. 4. Articulos de almuerzo seran disponibles para comprar en la Cantina desde el dia 1 de Julio, 2009. Senior Programs Senior Advisory Board Meeting -Senior Centers Manager's Report April 9, 2009 1. Memorial Service—Friday, May 15 • Non-denomination service with photos of seniors who have passed 2. Independent Contracts • Required to submit Request for Proposal • Will state expectations, tasks, services, time frames, size of program 3. Open House—Saturday, July 18 • Free demonstrations for Tai Chi, leather crafting, computer instruction, shawl weaving, etc. 4. Computer lab • Working with committee members to transition lab, Stanley Phillips is a member of that committee 5. East Mesa Sage Cafe Public Input Meeting • Must complete review of Mather Lifeways Cafe Plus Workshop to learn process of gathering public input • Will schedule meeting on East Mesa to include Tomas 6. May Party— Friday, May 1 • 20 children performing Folklorica dance • Seeking line dancers to perform • Country-western theme with red bandana paper products • Apple pie, ice cream, nuts, lemonade, coffee and tea • Request$1 donation, reservations required 7. Munson Addition- Spoke with John Jarrard of Huitt-Zollars and he is waiting to hear from Eric Martin on starting the project (will work with John and Eric to get an agreement in place that allows John to start work on this project) 8. Green Team—recommendations for meeting rooms, library and administration offices and more • Paper recycling bins in all meeting rooms and library • Add newspaper recycling bins • Soda can recycling to continue • Kitchenette to be equipped with paper goods bin and food scrap bin or purchase dishes to reduce paper waste stream • Pool players to be advised on recycling program • Change out all restroom faucets to low-flow heads and re-set infrared units on all commodes • Explore purchasing green cleaning products • Train all staff, volunteers and seniors on waste reduction 9. Senior Program Recreation Supervisor& Customer Service Representative • Both positions in hands of review committee, this is final step prior to posting positions as open 10. Messenger—will explore level of interest in suggested classes: • Leather crafting • Self-defense • Shawl weaving • Tai Chi Chih • Will thank Art Show judges for their time and expertise • Include article explaining our role in Environmental Management System • Ask for volunteers to make art display cabinets (oak and acrylic)for Eastside (we will provide materials) • Advertise May 1 Party, Memorial Service date and Open House date City of L PEOPLE HELPINGPEOPLE April 2, 2009 Nancy M. Arias, Director Non-Metro Area Agency on Aging PO Box 5115 Santa Fe, NM 87502 Dear Ms. Arias, The City of Las Cruces submits this plan of action in response to the issues raised during Non-Metro's recent on-site assessment visit of February 9, 2009 through February 12, 2009. We appreciate the opportunity to respond to your thoughtful report. Please be assured that our staff takes the issues raised in your report very seriously. The health, safety, and satisfaction of our senior customers is our# 1 priority. I am pleased to report that under the direction of our Nutrition Program Manager, Michael Simione; our Acting In-Home Services Manager, Sonia Saldana; and, our Senior Centers Manager, Sally Schutte, all issues have been reviewed and remedies to resolve each issue has either begun or has been completed. We will monitor these issues throughout the year so that we remain in compliance with all program policies and procedures. Thank you, as always, for your tremendous support. c I rs, S ey odell, ministrator City of as Cruc Senior Programs Copy: Karla Van Gundy, Regional Director (PSA IV) Lori Grumet, Public Services Director Marsha Burr, Senior Programs Advisory Board Chair Michael Simione, Senior Programs Nutrition Manager Sonia Saldana, Senior Programs In-Home Services Manager Sally Schutte, Senior Centers Manager LU ~ Z � r O 10 D W v d o 0 0 0 H aC S R N N N NN Q '6 yip V) I � O O V V h 4) .c z 'c T z c oa E Q $ 8i H :S .0 0 0 4) c m a o w :3 > NW W `o c m m cc 4m 0ci c L c w cw E in W Etc oi�vm � � c c �'c c c Z Q Z QQ Q cW =-' ZS c C7 aoa � o m cyQ o as W c Qo c o E � c O?-10 n ug n. m d n,O � 8c o CL Wo a civ a c 8= 4`0i cry CL ==Zdi 0 N 4) C ,0 d o O o V1 c� y a; z for s m m E Ewv d0i Q ` am2 $ `o c43 � �CL � ocmSo Q � Y c 2S m .O E y of cr W G E .7O d rt c � cL � ~ >�IV � � E O O �- c •' p 3 O y O p N N Q Z av y C400 —0 E o q m m m d E 3 a7 ocZ >_v 3m a c`S oc4m-•o _� �o 0 v CL Ura' �ai o 0.0 ow dpi $ � o 9-o caw m � E°0m� �'g vvnwGo) O Q .co« Ww an d 0mv cv Z o A c d vF-a O o m a 8.W r acL dp c co 0 � �?= f'' a C Q � 3 0 � a 5 E and �« m � E WJ E a o o sw to a� d O o• C E o w L ni= .. �� c— o T N a ..,''0 � c 8 3 of 82 omo c 8 c 3 8 c a .g 3 n y .. 8 4) 40 O a U — 0 E O)C O _3 y`� O 4) Eo � r W O E � �v o c a+ N c Qi E 0.0 LL� $ Z n m ~ LD � �Y� 0 m c��� �° o - s ao w 4)Y � m c m •L as._ C)•C .�. c'� 7 n m m m c �0 O d 0 G. 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Policy: To maintain a record of request for Long Term Care services. Procedures: • All eligible persons requesting Long Term Care services must be assessed within five(5) days of the request to determine the need for service. • A Long Term Care employee or Long Term Care staff must conduct the Long Term Care assessment. • The assessment will be used to determine the needs of the client requesting the service. • The client will be assigned a position on the waiting list,based on the assessment results. (W. Rating criteria developed by Senior Programs Long Term Care Services will be used to determine this placement on the waiting list. • Upon completion of the assessment,the client will be informed as to their placement on the waiting list and will be advised of the waiting list procedures. • If the client is either a congregate participant or volunteer, and needs temporary assistance until they can return to the congregate site, services will be provided separate from the waiting list. • Every effort will be made to assist clients on the waiting list to access alternate service options. Referrals will be made to other service agencies as needed. All referrals will be documented on the Long Term Care Initial Assessment Form and kept in the client file. • An initial assessment on every client is completed to determine eligibility even though services are not available and clients are put on the waiting list. RATING CRITERIA High Risk: • The person requesting the service can perform only one(1)or more, not to exceed(3),of the required activities of daily living(ADL's). • The person requesting service has been diagnosed as having advanced dementia or Alzheimer's related disorder. • The person requesting service lives alone and had no other support system. • The person requesting service is at"High Risk"of being institutionalized. Moderate Risk: • The person requesting the service can perform three(3) or more,not to exceed(4), of the required activities of daily livingADLs ((ADL's).) • The person requesting service lives alone but has frequent support from family and/or friends. r„ • The person requires the Long Term Care service on a temporary basis due to health problems. Low Risk: • The person requesting service can perform four(4)or more of the activities of daily living, but not as efficiently as they used to. • The person has a good family and social support system. • The person needs temporary service. k # a NEW MEXICO AGING& LONG-TERM SERVICES DEPARTMENT The NM Aging and Long-Term Services Department Invites You to Attend Regional Aging Network Training at the Munson Senior Center Las Cruces, New Mexico April 29, 2009 AGENDA 8:30 a.m. — 10:00 a.m. Quality, Compliance & HIPAA Issues for Non-Medical Providers of In- Home Services: Joie Glenn RN, MBA, CAE, Executive Director, New Mexico Association for Home and Hospice Care This session will provide information about quality management and compliance issues for those providing non-medical in-home services to frail elders and chronically ill individuals. Also covered will be aspects of the Health Information Portability &Accountability Act (HIPAA) related to the day-to-day work of these providers, including communication with and about clients and the handling of confidential documents. 10:15 a.m.— 11:45 a.m. Compulsive Hoarding: Sondra Decker-Fruzzetti, MSW, LICSW/LISW, Private Practice Social Worker What is hoarding? How does it impact senior citizens? How can you help seniors who hoard?Attend this workshop to find out about the psychology of hoarding and its impact on family members, the individual, and the community, and what you can do to help. Lunch: On Your Own 1:30 p.m. — 2:30 p.m. Safety & Awareness: Jeff McCarthy, NM Aging & Long-Term Services Department Crime is an everyday occurrence in our society. What we do as individuals regarding our personal safety will help reduce the risk of becoming a victim of crime. In this safety awareness presentation we will discuss the different levels of awareness and provide general safety topics and tactics to reduce your risk in both home and office settings, including tips for those whose work involves conducting home visits. 2:45 p.m. — 4:15 p.m. Case Management, Why is It So Important?: Wendy Kramer, NM Aging & Long-Term Services Department With increasing numbers of elders and persons with disabilities in our communities, the need for case management is becoming more apparent. This presentation will provide an overview of the case management model and its role in helping our clients navigate through "the system" in order to receive care in the least restrictive environment, with the greatest level of quality. Participants will learn about the process of case management and the various activities performed by case managers, from intake to follow-up. Effective tools for assessing, evaluating, planning and documenting care for those we serve will be presented. Please use the parking lot across the street from the Munson Center. Thank you. En En P4 Cd U c . rm4 PO4 0a . , ml 0 cm C: c U 0 .9ri L_ U- U_ N E '2 C o m OU W N C a a� a� En r a) CIL.CIL. � cn 4-0 •...� OO U Cn En En •� cd O U in �-- En:j ch GCI b) a)a) 9 O �, •� 0 in 0 Cd '—� O cn cc r-4 ro cd in � o o o EnZ 0 0 .� � ., r' u �: � a♦ � awa � Q 000000a0000 d7 W ��1 H� E�� �, V�L �� A a �a i W � a