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LCU Board Admin Report Isw City of Las Cruces' MOUNTAINS OF OPPORTUNITY Las Cruces Utilities Board of Commissioners Administrative Report January 9, 2020 GRjj UTILITIES Cily of Las Cruces Topics 1 ) Billing & Receivables 2) LCU Human Resources (HR) Activity Report 3) Water Litigation 4) Projects 5) Board Resolutions 0 Billing and Receivables ■ Utility Assistance Programs — December Report: ❑ Payment Plan Agreements: ■ 7 new agreements ❑ Preferred Payment Date: ■ 23 new requests ❑ Budget Payment Plan: ■ 6 new agreements ❑ Promise to Pay: ■ 3,593 customers requesting extended due date ❑ LIHEAP (Low Income Home Energy Assistance Program): ■ 156 customers receiving $44,800 in assistance Billing and Receivables . . . (cont. ) ■ Utility Assistance Programs — December Report: ❑ Charitable Fund Sources: ■ 33 referrals ❑ Casa de Peregrinos: ■ 41 new customers ❑ Casa de Peregrinos FY20 YTD Summary: ■ Utility Bill Assistance Budgeted $100,000 ■ Utility Bill Assistance Expensed $ 52,072 ■ FY20 Available Assistance $ 47,928 0 Billing and Receivables . . . (cont. ) ■ Casa de Peregrinos FY20 YTD Report Utility Bill Assistance Available $47,928 48% Utility Bill Assistance Expensed $52,072 52% ■Utility Bill Assistance Expensed Utility Bill Assistance Available LCU Human Resources (HR) Activity Report Vacancy Report Total Vacancies by Month Vacancies by Lines of Business 48 Vacancies by Line of Business 47 47 20 18 18 46 16 16 45 14 44 12 44 / 10 43 8 7 7 1 \42 6 42 4 4 2 2 2 41 2 1 1 1 1 1 0 ` 40 `°� Gee 5 awe °t 39 o- 11/01/19 -11/01/19 12/01/19 01/01/20 P -Total Vacancies ■11/04/19 ■12/02/19 ■01/02/20 *5 new vacant positions identified for reclass and added to Admin Services & RES/TS as of 111120 Strategic Business Plan (SBP) Result: Fill Vacancies within 6 Weeks # Weeks in Current Hiring Process Hiring Workflow by Task Owner 80% 01/01/20 25 70% 69% 12/01/19 29 60% 11/01/19 26 53% 53% 23 24 25 26 27 28 29 30 50% 42% #Weeks in Process 40/o o 38% 31% 50 45 30% 45 (n 40 0 35 20% a 30 (n 20 10% 9% u 15 11 8 0% 10 6 6 0% 50 , . ■ ■ 11/01/19 12/01/19 01/01/20 ° 5 5 do LCU ■HR ■In Flow P Water Litigation ■ TX v. NM & CO: No new developments since LCU Executive Session in December ■ Griggs Walnut Federal Litigation : A revised draft of the Consent Decree was submitted to EPA in late December 0 January 2020 Projects Update ■ Airport Booster Station Improvements, Project No. 18-19-044 ■ Jacob Hands Wastewater Treatment Facility (JHWWTF) Primary Feeder, Project No. 18-19-068 ■ Talavera Regulator Station — Rockwall Installation m Board Resolutions Resolution 15- 16- 102A: Talavera High Pressure Gas Pipeline Extension Phase I , Change Order #2 cnCDz a n � = 4 o fl 8-Inch Steel High-Pressure Gas Line 1 2 ppi=i 0 2.000 Feet August 5- 2099 a f' Resolution 19-20-LCU015 : Solid Waste Rate Review ■ Board action recommending City Council approval of the full cost option for solid waste service ■ Summary of Solid Waste Rate Review: ❑ Rate review determined the revenue requirement to fund solid waste operations was below the level required at current rate charges ❑ The revenue short fall of $1 .34 million established a proposed total revenue requirement of $13.37 million or 11 . 14°/o above current revenue ❑ Cost of service evaluation allocated the revenue requirement for residential and commercial service and proposed rate design ❑ The Utility Customer Advisory Group conducted public outreach meetings and submitted their full cost option recommendation to the Board at the December meeting m Resolution 19-20-LCU01 5 . . . (cont. ) Expected Residential Bill Impacts $18.00 $16.00 $15.25 1 $14.00 $13.25 $13.25 $ $12.00 11.25 O ~ $10.00 m a $8.00 0 $6.00 $4.00 $2.00 Standard 96-Gallon Container Compact Saver Service 64-Gallon Container ■Current Full Cost m End of presentation . . . „q °"tee .7 �w 0 my of[as Cruces,